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How to terminate your Fit Quiz Subscription
How to terminate your Fit Quiz Subscription

We're sorry to see you go! Here's how you can terminate your Fit Quiz subscription and uninstall the app

Updated over a week ago

We're sorry to hear that you're considering terminating your Fit Quiz subscription. If you've encountered any issues or if there's anything we could have done better, we'd appreciate your feedback. Our team is always ready to address any concerns and improve your experience with Fit Quiz.

Should you still decide to proceed with the termination, the process varies depending on your subscription type.

For pay-as-you-go subscriptions on Shopify

If you're using our pay-as-you-go subscription on Shopify, you can cancel your plan and uninstall the Fit Quiz app directly from your Shopify account.

To cancel your plan, follow these steps:

  1. Open the Fit Quiz application

  2. Navigate to the 'Billing' section

  3. Under "Plans", click "Cancel Current Plan"

After canceling the plan, you can uninstall Fit Quiz by going to your Shopify admin panel.

For Annual Subscriptions

If you're on one of our annual plans, these are typically signed for a 12-month period and are automatically renewed unless terminated. Our standard termination terms require giving a 30-day notice to the end of a month, prior to the agreement's renewal date.

To terminate an annual subscription, you shall send an email to [email protected] with your shop details. More details about the termination process can be found in your signed annual agreement.

Need Assistance?

If you're unsure about your subscription type or need further assistance, feel free to email us, and we'll be glad to help you out.

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