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Can I pause my Fit Quiz subscription?
Can I pause my Fit Quiz subscription?

If you need to temporarily halt your Fit Quiz service, the process may vary depending on your subscription type

Updated over a week ago

If you need to temporarily halt your Fit Quiz service, we have a few options to do that. The process may vary depending on your subscription type.

Annual or Monthly (Legacy) Plans

If you're on one of our Annual or Monthly (legacy) plans, you can reach out directly to our support team or to your account manager. Let us know your situation, and we'll do our best to accommodate your needs.

Here are the steps to pause your subscription:

  1. Email [email protected] or contact your account manager

  2. Provide details about your shop and the reason for pausing

  3. Wait for a response from our team with further instructions

Shopify Pay-as-you-go Subscription

For shops on Shopify's pay-as-you-go subscription, pausing the subscription directly from Shopify isn't possible. However, we can assist you by providing a special discount code.

Follow these steps to pause your subscription:

  1. Reach out to our team at [email protected]

  2. Explain your situation and indicate that you're interested in a pause

  3. Our team will provide you with a special discount code and further instructions on how to apply it

Remember, we're here to help. If you have any questions or need further assistance, feel free to contact us.

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